Our Care Home near Hurstpierpoint

At Hilgay Care Home near Hurstpierpoint, we understand the importance of providing high-quality care for our residents. Our dedicated team is passionate about delivering care that meets the individual needs of each and every one of our residents. From providing personal care and assistance with meals and activities, to ensuring that our residents feel comfortable and at home, we go the extra mile to ensure that they receive the care and support they need and deserve.

Our care home near Hurstpierpoint provides a homely environment for our residents, making them feel comfortable and at ease. We offer a range of care and support services that are tailored to meet the individual needs of each resident. Whether you need personal care and assistance with everyday activities, or just someone to talk to, we are here. We believe that living in a care home should be fulfilling and exciting, so we provide plenty of activities and pride ourselves on creating a warm and friendly environment that welcomes all.

If you are searching for care homes in Hurstpierpoint, be sure to consider Hilgay. If you have any enquiries, please do not hesitate to contact us!

elderly women relaxing in the shade at a care home
Our Care Home near Hurstpierpoint

Our Values

At Hilgay Care Home, we have many values that help us to guarantee that we provide only the best possible care to our residents. Our values ensure that staff, equipment and our home facilitate us in providing a fulfilling and comfortable stay for our residents.

Dignity and Respect

We believe that it is essential to show our residents dignity and respect in order to preserve their dignity and expression – something that is key to wellbeing. This means that we always greet our residents with a smile, make sure they are comfortable, and always treat them with the respect they deserve. By doing this, we can ensure that our residents feel happy and content in our care home

We believe that residents should be able to make their own choices wherever possible, in order to preserve their independence. This includes allowing residents to choose when they want to eat, what they want to wear, and what activities they want to take part in. We also involved residents and families in decisions regarding care. Our constant communication regarding care plans is crucial as it ensures that everyone is content with the care being provided.

Ultimately, we believe that our residents should feel at home. This means allowing them to be themselves. By empowering them and valuing dignity, our residents can stay true to who they are and feel fulfilled and comfortable during their time with us.

Honesty & Accountability

We are firm believers that honesty is crucial at our care home. From the top down, we ensure that our residents, their families, and our team members know that we operate with complete transparency and accountability. This philosophy not only helps us maintain our high standards, but it also creates a trusting environment where everyone can feel comfortable sharing ideas and concerns.

This level of openness is something which all members of the team strive for. We believe that it is the key to creating a positive care home environment where everyone can feel comfortable and safe. Therefore, our team is dedicated to maintaining our high standards, and we are always open to feedback and suggestions from our residents and their families.

Honesty is a sentiment that we truly believe at our care home. We know that it is the care and attention we provide which makes all the difference in the lives of our residents. By promoting honesty throughout our home, we can ensure that the service we provide is as high a quality as possible, which ensures residents are comfortable and dignified as possible. This also provides peace of mind for families, whose loved ones are receiving our care. By informing families of everything the resident experiences. Consequently, we can ensure that everyone is on the same page and the level of care is as high and suitable as possible.

Individuality

Our care staff are specially trained to listen and understand the individual needs of each resident. We believe that all our residents should be treated with respect. Hence, we work hard to ensure that they feel comfortable and happy in our care home. Our care staff are always available to provide assistance with activities of daily living, offer a listening ear, or just provide some companionship.

At Hilgay Care Home near Hurstpierpoint, we understand that each resident is an individual with unique needs and preferences. That’s why our care plans are designed to be person-centred, so that residents and families can determine how they live. We believe that all residents should be treated with respect. Therefore, we work hard to ensure that they feel comfortable and happy in our care home.

At our care home, we understand that everyone is different. That’s why we have different types of activities and care. Hence, each resident can express themselves in the way they feel most comfortable. We want our residents to feel happy and comfortable in our care home, so we always treat them with respect.

People First

At Hilgay Care Home, we care for all kinds of people and encourage communication at all levels. Our caring and compassionate team puts the residents first. Thus ensuring that they always feel comfortable and happy. We believe that our home is the residents’ home. Thus, we work hard to make them feel welcome and at ease. Our person-centric approach allows us to tailor care plans to each resident, therefore ensuring they get the care they deserve.

We care for our carers just as much as we care for our residents! At Hilgay, we know that a happy and content carer is more likely to provide the excellent care we pride ourselves on. Therefore, we make sure to value their contributions. We have a range of benefits and programmes in place to make sure our carers feel appreciated and supported. We know that our staff are our greatest asset. They determine how comfortable and happy a resident is at our home. Therefore, we take pride in our carers and ensure that they are motivated. This gives residents and families peace of mind.

A Friendly and Warm Environment

Hilgay Care Home is the perfect place for residents from Hurstpierpoint. Our home is the place that we feel most comfortable. For many of our residents, Hilgay becomes their home. Therefore, it is up to us to ensure they are as comfortable and happy as possible. We pride ourselves on our warm and welcoming environment, that prioritises the satisfaction of our residents.

Aside from our personal touch and bespoke plans, to create such an environment, we run regular activities. This is paramount in creating a comfortable environment. Therefore, residents are encouraged to socialise and communicate with other residents and carers. This empowers our residents and creates personal bonds, which only increases the degree of happiness our residents feel. Additionally, we organise excursions from our care home to Hurstpierpoint and beyond! We believe that trips are great for stimulating the mind and ensuring that residents can stay involved in local communities.

Why Hilgay?

At Hilgay Care Home near Hurstpierpoint, we pride ourselves on the care we provide. We make every effort possible to make each stay as fulfilling as it can be. Our care home is situated in an idyllic location, which makes it perfect for residents from Hurstpierpoint. We offer a range of care services tailored to meet the needs of each individual. So, if you are searching for care homes in Hurstpierpoint, be sure to contact us at Hilgay. Our team will be happy to have a chat with you about our service, or invite you for a visit. If you have any queries, please explore our website, or contact us on 01444 244756 or info@hilgaycarehome.co.uk